Politique de confidentialité

1. GENERAL INFORMATION

The access and use of the website www.moira-antique.com (hereinafter, "Web" or "moira-antique.com") attributes the condition of user to the visitor of the Web and implies the total acceptance without reservations by the user of the conditions of use in force at any time.

This Privacy Policy is only applicable to the Website, understanding as such all the pages and subpages included in it, Moira Antique declining any responsibility for the different privacy policies and protection of personal data that the web pages may contain. which can be accessed through the hyperlinks located on this Website and not directly managed by Moira Antique Jewels.

Moira Antique reserves the right to modify this Privacy Policy in accordance with the applicable legislation at any time. Therefore, we recommend that you periodically review this Privacy Policy to be informed of how the personal data you provide us is treated and protected.

2. WHO IS THE HOLDER OF THE DATA PROCESSING?

Moira Antique is the owner of the website located at the domain name www.moira-antique.com (the "Website) with fiscal address in Ljubljanska cesta 34 a, 1360 Vrhnika , Slovenia., with contact email address info@moira-antique.com.

3. WHAT PERSONAL INFORMATION DOES MOIRA ANTIQUE COLLECT THROUGH ITS WEBSITE?

Moira Antique Jewels may collect the following personal information from Web users through the corresponding forms: name, email address, postal address, telephone number and credit card (PAN+CVV2) in compliance with PCI DSS standards. or account number (provided by the client in some specific situation), when the user visits the Web, registers, places an online order, contacts Moira Antique Jewels or participates in Moira Antique Jewels promotions or surveys. In no case will it collect said data through channels other than those mentioned, even if they are available on the Web (email, Facebook, etc.). If said data is received by one of these means, Moira Antique Jewels will not process or use it for any of the purposes expressed in the following section. Likewise, Moira Antique Jewels will not be responsible for the security of said data nor can it guarantee their confidentiality.

In any case, the data requested through the Web are necessary for the provision of an optimal service to the user. In the event that the user does not provide the requested data, Moira Antique Jewels does not guarantee that the information and services provided fully meet their needs.

 

4 - TO WHAT USE WILL MY PERSONAL DATA BE INTENDED?

The user, by checking the corresponding box, expressly and freely and unequivocally accepts that their personal data be processed by Moira Antique Jewels for the following purposes:

• Improve your shopping experience.
• Process your online orders, including sending emails and/or text messages to notify you of the status of a shipment.
• Process order returns.
• Manage your account at moira-antique.com.
• Contact the User in case there is a problem with any of their orders or for other logistical reasons.
• Respond to your questions and queries.
• Generate user profiles and send personalized commercial communications electronically, by post and by telephone (including alerts by SMS, or other similar means of messaging) to inform you of new products, special offers and news related to the Web and/or Moira Antique Jewels in general , Newsletters and catalogues. The aforementioned commercial communications will be related to the products or services offered by Moira Antique Jewels, as well as by collaborators or partners with whom it has reached a commercial promotion agreement among its clients. In no case, the collaborators or partners will have access to the personal data of the users. In any case, the commercial communications will be made by Moira Antique Jewels and will be related to products and services related to its commercial sector. The User will have previously given their consent.
• Participate in satisfaction surveys.

 

The personal data collected through the Website will not be transferred to any third party, except in specific cases in which said transfer is protected by the LOPD and may only be accessed by Moira Antique Jewels staff, as well as by those third parties that provide services to Moira Antique Jewels related to the aforementioned purposes.

Users must notify Moira Antique Jewels of any changes that occur in the data provided, responding in any case to the veracity and accuracy of the data provided at all times. Moira Antique Jewels will diligently try to verify the veracity of said data, reserving, where appropriate and without prejudice to other actions that may correspond, the right not to register or unsubscribe those users who provide false or incomplete data. Said prior verification does not imply in any case the assumption by Moira Antique Jewels of any responsibility for the damages that may derive from the falsity or inaccuracy of the data provided, for which the user will be solely responsible.

In the event that the data provided is associated with a purchase,  law requires us to keep it for at least six years, so it cannot be deleted or rectified even if the customer so requests. Moira Antique Jewels undertakes to use the data included in the file, to respect its confidentiality and to use it in accordance with the purpose of the file, as well as to comply with its obligation to save it and adapt all measures to avoid alteration, loss , treatment or unauthorized access.

 

5 - HOW ARE MY PERSONAL DATA PROTECTED?

The www.moira-antique.com website has adopted the legally required personal data protection security levels (firewalls, access control procedures and cryptographic mechanisms), and has installed all the means and measures of a technical, personal and organizational nature. at your fingertips to guarantee the confidentiality, integrity and quality of the information, as well as to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided. To achieve these purposes, the user accepts that Moira Antique Jewels obtain data for the purposes of the corresponding authentication of access controls.

Additionally, any transaction made through the Web is carried out through secure payment systems. Confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding entity.

Moira Antique Jewels states that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.

6 - IS MY PERSONAL INFORMATION SHARED?

Moira Antique Jewels expressly informs and guarantees users that their personal data will not be transferred in any case to third parties and that, in the event that some type of transfer of personal data were to be made, prior express consent would be requested, informed and unequivocal by the holders of the same. Notwithstanding the foregoing, Moira Antique Jewels may communicate the personal data of users to third parties in order to carry out merchandise deliveries; process credit/debit card payments; check the credit status and the collection of debts, and carry out anti-fraud controls, as well as to fulfill all the commitments assumed with its clients.

In order to offer you the payment methods of Klarna, at the time of payment, we could transmit to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether you meet the requirements to access its payment methods and to adapt these payment methods to your profile . Your personal data is processed in accordance with the provisions of Klarna's privacy policy.

7 - WHAT RIGHTS DO I HAVE REGARDING THE TREATMENT OF MY PERSONAL INFORMATION?

Moira Antique Jewels guarantees users, at all times, the exercise of their rights of access, rectification, cancellation or opposition to the personal data provided by them, in the terms provided in current legislation. Therefore, in accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD), Web users may exercise such rights by sending an express request, with a copy of their ID, indistinctly, to any from the following addresses:

In the same way, users will be able to unsubscribe from any of the subscription services provided by clicking on the bottom of the e-mails. Users may also modify their data or unsubscribe by accessing the My Data section in the My Account section.

8 - WHAT HAPPENS IF I AM A MINOR?

Moira Antique Jewels cares about the privacy and safety of minors on the Internet. The Moira Antique Jewels Website is intended for the general public and is not intended for use by minors..